FREQUENTLY ASKED QUESTIONS (FAQs)  

KEC PORTAL 


CURRENTLY ON THE WEBSITE 

1. What is Kenya Education Cloud (KEC) all about? 

KEC is a one-stop destination where one can access quality content for learning. Content creators, content owners and publishers can also submit interactive digital content for curation (quality assurance). 

2. Which digital content formats are supported by Kenya Education Cloud?

 KEC supports content in HTML, MP4 and MP3 formats. Pdf formats are allowed for readers only. 

3. How is digital content Submitted through KEC? 

Content can be submitted (uploaded) by content owners and publishers for curation through KEC publisher’s portal. Click on the link: https://cms.kec.ac.ke/

 4. How is content accessed from KEC? 

You can access content from KEC by entering the URL kec.ac.ke on your browser. After landing on the KEC homepage, click on Digital content tab to access educational content. 

ADDITIONAL 

5. How can one partner with KEC?

 To witness faster growth and development, partnerships are vital. To partner with KEC, you can write to the Chief Executive officer, KICD through info@kicd.ac.ke. 

6. Who can be contacted in case of any question, ideas and comments about KEC? 

Clients compliments, queries and comments can be channelled through +254 729 327 334 or +254 787 883 311. 7.

 How do I register to submit digital content? 

SNE QUESTIONS 

1. How can I access SNE Content on Kenya Education Cloud?

 Learners with disabilities can follow the following steps to access adapted content: 

Step 1: Log into kec.ac.ke 

Step 2: Click on the “DIGITAL CONTENT” tab. 

Step 3: Select the Class or Grade 

Step 4: Select the learning area or subject they want to study 

Step 5: Identify the relevant content 

Step 6: Click on “access” 

2. Are there TV Lessons for SNE learners?

 If so, how can I access it? There is TV content for learners with special needs. Infact, all tv lessons (programmes) uploaded on KEC are voiced and signed to benefit a bigger number of learners with special needs. 

3. How can learners with hearing impairment benefit from radio lessons? 

Learners with hearing impairment are catered for in KEC by embedding audio transcripts for every lesson aired on radio. Learners with this impairment can open the transcript which is basically in text and go through the lesson notes. 

4. How do you adapt TV lessons to make them accessible to learners with visual impairment? 

TV lessons on KEC are voiced to cater for learners with visual impairment. KEC platform is deliberately coded to allow navigation using keyboard keys and narrations through screen readers installed in users’ devices. 

5. Which digital content for learners with intellectual disability is available on KEC? 

Currently, there is the Digital Accessible Textbook which was developed using the universal design for learning. When materials are developed using this design, they can be accessed by all types of learners. 

6. How can stakeholders collaborate with KICD to avail more content for learners with Special Needs on KEC? 

At KICD, stakeholders are highly valued and educational materials for SNE are much welcome. To initiate the collaborations, the interested stakeholders can write officially to the Chief Executive Officer (CEO) KICD and appropriate guidance will be given. 

7. Where can I get assistive technologies for learners with special needs to aid in accessing content from KEC? 

Most of the assistive technologies are inbuilt in most computing devices. Check out for the accessibility menu of your device and select the tools that are appropriate for your need. 

Some assistive technologies can be downloaded for free from the Internet, for example, NVDA. NVDA is a screen reader software which voices text appearing on the screen for learners with visual impairment. JAWS is another screen reader software which can be downloaded but it is a proprietary software (One has to buy it).  


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